Billing
Tuition is charged monthly automatically to the payment card provided and are recurring until a written withdrawal form is submitted. Charges will occur on the 25th of each month for the next calendar month of lessons.
Withdrawing from lessons
Tuition fees are for a complete calendar month.
If you wish to withdraw at the end of any given month a written withdrawal notice form must be completed by the 15th of the month to be withdrawn for the next calendar month.
Missed Lesson
Aloha Aquatics does not offer a makeup class for missed lessons. Your tuition is to reserve a spot in a class whether the child attends class or not.
Tardy
If you are late to lessons, the instructor will teach for the remainder of the assigned lesson time. Lessons will not be extended to accommodate late arrivals.
Emergency Pool Closure
If a class is cancelled due to an emergency facility closure, a pro-rated credit will be placed on your account and will be applied to your next monthly billing cycle or a makeup class will be scheduled for the missed class(es) due to the emergency closure.
Supervision
Children must have an adult onsite during their entire lesson. Please do not leave children unsupervised. Only students are allowed in the pool/deck area.
Photography
Out of respect and privacy for our instructors and other families, videotaping is not allowed. Still photography may be taken of your child only.
Diaper Policy
Every child 3 or under or any child that is not fully potty trained Irregardless of age is REQUIRED to wear a reusable/washable swim diaper. (The diaper must fit snugly around the legs and waist with no snap closures)
Double diapers are recommended for very little ones. (reusable diaper cover over a water disposable diaper)
All patrons of Aloha Aquatics Center must follow & adhere to all posted signage & pool rules. Management reserves all rights.